Balboa Clim8zone Heat Pump

The Balboa Clim8zone is the most energy efficient and cost effective way to heat or cool the water of your spa, leaving you free to enjoy time with family and friends or to use for numerous health and wellness benefits. The new Clim8zone offers world-class quiet, accelerated heating or cooling of the spa water with lower, sustained costs and guaranteed excellence. An experience you won't find anywhere else.

• With variable output heating and cooling capacity, the Clim8zone pump will automatically switch back to heating mode when the temperature drops.
• The Clim8zone built-in computer automatically adjusts the compressor frequency using an artificial intelligence algorithm that is based on ambient air temp, water temp and other factors.
• The Clim8zone functions at low ambient air temperatures (-20ºC/-4ºF) in colder climates
• Operates quietly at less than 50dBA
• Variable speed compressor with smart algorithm
• Fully integrated with the BP Systems and uses the same spa heating pump as the spa's traditional electric element heater
• Features a typical energy efficiency (COP) of 5 to 10 times a traditional spa heater and may reach up to 15 times in certain operating conditions, using less energy to keep the water hot, providing smart savings
• Allows the spa user to set the spa BP Control System to utilize the Clim8zone Heat Pump alone, the spa's traditional electric element heater alone, or both simultaneously when necessary

Important

• The CLIM8ZONE unit is compatible with BP Control Systems that have one of the following agency prefixes: BP20, BP21, BP501, BP6, BP2, BP1. The agency prefix is noted on the control system identification label

• It requires the Spatouch3 ot TP700 topside control panel on the BP spa pack to access the features and control the unit.
• Please consult our tech support team before purchasing to confirm compatiblity with your hot tub or swim spa control system

When and how will my order ship?

Orders placed before 10am EST Monday to Friday excluding holidays typically ship same day for items in stock at one of our shipping facilities. Most orders leave the warehouse within 48 hours during business days. If item(s) on your order are back ordered or sold out before your order can be filled, a follow up email will be sent to you. Any orders with Special Order items will ship when the Special Order items arrive at the shipping depot.

Once your order has shipped the tracking information will be included in your Shipping Confirmation email. Please note that it can take up to 48 hours for the shipping company to update online tracking information. We ship using multiple delivery partners including Canada Post Expedited Parcel, UPS, and Purolator. Orders with a PO Box or Rural Route address ship via Canada Post only. Items may be shipped from multiple locations and arrive in separate packages and on different days.

Free Ground Shipping

Free shipping is available on orders of $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will select the most cost-effective carrier for orders eligible for free shipping to your area, typically Canada Post Expedited ground shipping. Alternative shipping options are available at checkout for an additional fee.

$9.00 Flat Rate Standard Ground Shipping

$9.00 Flat rate standard ground shipping is available on orders under $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones. Pool & Hot Tub Depot will choose the most economical carrier for orders under $69 before tax that have paid the $9 flat-rate shipping fee, usually Canada Post Expedited Ground. Other shipping options can be selected at checkout for an extra cost.

UPS Standard Shipping

UPS Standard is a cost-effective, reliable ground shipping option, available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

UPS Express Shipping

UPS next business day* delivery is available for an additional fee at checkout to select areas in Canada that UPS serves. Please note that the transit time for the package is tracked by UPS starting from the day the order is picked up at the warehouse in London, Ontario, not from the day the order is placed online or by phone. *UPS delivery business days are Monday to Friday 9am up to 8pm. All Canadian holidays are excluded and do not count as a business day.

In-Store Pickup

In-store pickup is available at the London, Ontario location only. You will be notified via email when your order is available for pick-up. Please wait for the email as your order may not be available for pick up earlier. Orders that have not been picked up within 30 days of the order date may be cancelled and refunded to the original method of payment.

Remote and Airstage Locations

As determined by Canada Post and or UPS, areas considered remote, that receive infrequent mail service or where mail must be airlifted are ineligible for free shipping or $9.00 flat rate shipping. Remote areas are listed in Table 9 and the Air Stage Locations list is available here. Shipping costs to any of these areas is calculated by weight and size of the order, please add the desired items to the cart and enter your postal code in the shipping calculator of the shopping cart.

Shipping Outside Canada

Poolandhottubdepot.com only ships within Canada. Unfortunately we are not able to export our products to any other countries.

Cancellations

Should the need arise to cancel an order after it’s been placed, we will do our best to accommodate your request. Please get in touch with our Customer Care team as soon as possible, ways to contact us can be found here. Once your order moves into the awaiting shipment stage in our warehouse, we may no longer be able to cancel it. Should this be the case, we can help facilitate a return upon delivery (excluding final sale items).

1-year limited warranty against manufacturing defects.